Today I was heating water for coffee. I heard a loud pop, saw sparks fly, then the cord burst out in flame. Nope, this company doesn't even deserve a one star. If I had gone out to tend the garden like I was on my way to do, my house would have caught fire! Don't buy any hot plate. This is the second company I have tried. The first one did the exact same thing and luckily I was present both times. Get yourself a propane camp stove. I cooked on one most of the first year living in this house. They say you can't use a propane camp stove indoors. Why? You can cook on a full-sized propane range indoors. Well, I did and it was safer and cleaner. You can't lift the burners to clean under them. Total waste of money.