What a winner this headset is. I love it! Full-featured and thoughtfully designed. It’s been life-changing for me. Not to mention it’s from a company with accessible, responsive customer support.
So I’ll be the first to admit I have not kept pace with Bluetooth headset/earbud technology. My wired headset is on its last legs, and of course being wired, it tethered me to my PC. I had a small wired portable speaker for my phone, but many newer phones lack a 3.5mm connector, as did mine, rendering that bit of outdated technology useless. As for many of us, the pandemic has brought countless Zoom sessions to my daily life -- committee meetings and webinars. With the dearth of Bluetooth technology in my world, I had to stay in place every time a new meeting popped up.
I’m a fairly petite person with a small head. Earbuds historically never work for me. They would always fall out. I’m sure that’s due to operator error, as a phone store salesman once placed a pair securely in my ears, but personally I never mastered the skill. So the JLab Wireless On-Ear Headset suited me perfectly.
The boxing was designed for the minimalist -- the headset, a USB-C charging cable, a USB-C to 3.5mm cable as a wired alternative (as 3.5mm phone jacks return to some smartphones) and a well-written and well-illustrated quick-start guide. I love that the technology is USB-C, compatible with my laptops and my phone.
My biggest concern was whether the headset would fit too loosely on my small head or even fall off. After a few seconds, I found a comfortable spot just forward from the crown of my head that held them securely in place. JLab equipped the earcups with their cloud foam cushions which is working very well for my sensitive ears. I can wear them comfortably for extended periods of time.
There are some other really nice features as well -- one is dual connectivity, which allows for multipoint Bluetooth connectivity, for example to your PC and smartphone simultaneously if you are transitioning from one to the other. There is another feature called C3 Calling that uses a second microphone to remove unwanted background sounds. I am very anxious to test this out at an upcoming committee meeting where the host always complains about external sounds when I connect through my phone without a headset or earbuds, and he’s always muting me.
The GoWork is expected to get 45 hours from a single charge -- that’s amazing -- an entire work week! And finally lots of tweaking of controls from buttons on the headset - power on/off, volume up/down, forward and backward tracking, answering phone calls, activating voice assistants like SIRI and OK Google.
So now that I’m firmly established in the world of Bluetooth headsets, I can roam around my home listening to webinars. I am so much more productive and I can even do kitchen chores without missing anything. As I said, life-changing!
Many of JLab’s products have instructional videos on their website, but there is none yet for the GoWork headset. However, the manual is crystal clear, and I called their support line for help with a different issue, and found them knowledgeable and responsive. The only thing I might have liked that was not included is a carrying case, but I have enough travel pouches to find something suitable.
If you’re looking for an over-ear headset with tons of up-to-the-minute technology, look no further.