Keurig K-Express Essentials Plus, Iced and Hot Single-Serve K-Cup Pod Coffee Maker, Black

I was debating if getting a new coffee maker with an ice feature would be worth the money since I hate hot coffee. It went on sale so I splurged and I wish I would have sooner! Apparently I've been drinking super watered down coffee because the amount of flavor using this machine is INSANE. I was never really impressed with any kcup flavor but now I see why. I will definitely recommend this to every iced coffee drinker I know.

I purchased a black Keurig after my last one died after eight years of constant use, I purchased this one because of its size and multiple functions upon opening. I quickly realized, even though on the website states that it comes with a Tumblr it did not. I contacted Keurig directly, and I sent them screenshots from the website stating that it was supposed to come with a Tumblr. They quickly rectified the issue and apologized for the inconvenience and ship me out one. Come to find out that only some colors the Tumblr was included. Evidently the black is not one of them or they forgot to put one in for the majority of the shipment upon packaging . Still a great buy so if you don’t receive one, I suggest you contact Keurig directly that was the reason for the removal of one star.

Performs as expected. For an item in this price range I think it is a shame that it is mostly plastic. It would have been a nice touch to at least include 2 pods and coupons that have no expiration date. I was very pleased that this appliance is in a shade of white that is not optic or beigey but a shade in between like linen or eggshell which can go with many decors.

This item description for this indicates that an Iced Tumbler is included with the product. It is not included. We ordered two of them, and returned the first one, assuming that someone previously returned the item because all of the internal packaging had already been removed, and there was no tumbler. The second one that we received was new because it was shipped from the warehouse, with all of the original packaging intact, but again, NO TUMBLER. This is false advertising and you will not receive what you paid for. Walmart should reach out to Keurig to discuss and correct this.

first of all, I got this as a replacement since my first one that lasted just over a year quit working. i decided to get this with the black Friday deal. i just received it and the tumbler that I know was there last time, wasn't included with this machine. I'm hoping it was a mistake from keurig and that this wasn't a return from someone else.. it's pretty disappointing to not receive everything i paid for. customer service offered refund after return. But trying to do an exchange doesn't guarantee it won't happen again. and returns are a hassle. plus, I have no way to get to a store, and I don't feel comfortable just leaving stuff outside my door with nosy neighbors. i really hope this machine hasn't been used and will last a while again... but there should be a warning or something stating that it may or may not include the tumbler. so people know what to expect or not expect... I know its just a stupid cup, but still...

It worked for about 12-14 cups then stopped pumping water. Already have to warranty it. Another issue is that it's supposed to make 6, 8, %26 10 ounce cups but it's more like 5, 7, %26 9. Haven't tried the iced tea selection so can't say what it does. Simple to operate if you get one that works.

This coffee maker is a piece of junk! I had a keurig previously that lasted me years. So I bought this one thinking it would do the same. Wrong!! It gets coffee grounds in EVERY single cup. I have tried everything to make it work right. Nope. If I had the box still I would take it back to Walmart but unfortuately for me I don't.

First of all the box came with a giant hole in it but the product did not seem to be damaged in appearance, so I plugged it in put water in the reservoir and tried to brew however, the machine keeps saying add water. I tried to troubleshoot didn't work. I finally figured out that we have to put heavy pressure on the reservoir in order for it to take water. This is crap. This isn't the first time that I've gotten crap from Walmart. Usually if I buy in store, it's good but most of the time when I buy online it's crap but the product did not seem to be damaged in appearance, so I plugged it in put water in the reservoir and tried to brew however, the machine keeps saying add water. I tried to troubleshoot didn’t work. I finally figured out that we have to put heavy pressure on the reservoir in order for it to take water which is a huge inconvenience and not what you would expect from a brand new Keurig.

Ordered this because I was excited to be able to make iced coffee at home. Got it home and went to setup only to realize it doesn’t actually come with the tumbler to make iced coffee. I cannot figure out where to actually buy it to use the Keurig so very frustrating. Now I have to keep searching for a tumbler small enough to fit before I can even use. They shouldn’t be aloud to show pictures and describe the iced coffee function if it doesn’t even come with it. The instruction even say to use the tumbler but doesn’t give you one.

I like the size and overall operation. However, the reservoir leaks and no matter what attempt I made to seat it properly it continued to leak when on the machine. Off machine it was fine but on machine while in use it leaked into the housing and onto the countertop. I think it would have quit working quickly. It’s too bad because I truly liked this Keurig.