Microsoft Xbox Wireless Controller - Pulse Red

Bought this with the insurance plan for $7 I think, to avoid any issues returning, as my son tends to have bad luck with controllers. Sure enough the controller malfunctioned. Brought it in to try and exchange it and was turned away. I was told there was absolutely nothing they could do and I would have to call MICROSOFT because the insurance doesn’t kick in until after x amount of days. I said ok and told them I would never shop at Walmart again. I am married and have two children. My spouse and I both work and make a decent living. We spend a lot of money each month exclusively at target now. Not looking for a response just thought someone may want to know. Over a $60 controller you lost at least one customer for life (me) and possibly the rest of my family if they hold grudges as long as I do. This happened in July, I’ve waited a Few months and it is incredibly easy to not shop at Walmart for anything. This isn’t some crazy right wing cry baby my feelings got hurt type of boycott. This is a call for community resistance against corporations that refuse to employ even the slightest bit of common sense in every day interactions that could slightly benefit the customer in any way, shape or form.

I believe it’s on purpose midst the time but the regular Xbox series s controllers come with worse stick drift new than the one I had been using 6 months and repeatedly dropped. This is the second controller I bought from Walmart and had deliver and inside was a used piece of junk someone returned or switched out when it was being delivered. Walmart needs to do better at making sure what they deliver is what was advertised and bought and to make sure returns aren’t put back on shelf and sold again. This was the only color they had in stock at the time and just like my other purchase it was used junk and not even the color advertised so I won’t be buying this type of equipment from them ever again.

This controller is a knock off and broke in no time. There is absolutely no help with warranty or any help at all from anyone. Walmart sent me doen a rabbit hole and jumped thru all these hoops for $5 off my next order 🙃. Ridiculous

I got curbside %26 didn’t like how the employee was carrying it %26 not in a bag. When checking the items, I noticed the box was already damaged %26 scratched. For an expensive item, they really didn’t handle it with caution to care.

I own and have owned many Microsoft Wireless Xbox controllers, they are nice and work well with 1 caveat, stick drift. The controller may or may not get stick drift, I've had xbox controllers that took years to get it and some that got it in only a few months and some not at all. The controllers are well made and hold up well with the exception of possibly getting stick drift. They are still a good value especially if you can get them on sale since Microsoft recently raised prices.

The packaging on the controller box looked like it had already been opened and the controller was very dusty for being “brand new” on the inside. Besides that, I’ve needed a new controller for months so when this one arrived I’ve been babying it, making sure not to drop it etc. Well I’ve had it for 15ish days and the audio was getting really really staticy so I checked the headphone Jack by wiggling the cord and the cord will move around inserted into the controller. These are not supposed to move even a single millimeter. The audio now drives me crazy because it cuts in and out when I’m playing games or talking with friends. I expected way better quality from a controller that’s “brand new”

Spent money FOR NO REASON it was for my ex BUT GOOD QUALITY

Nice textured feel in hands. Buttons are very responsive. Connected first time right out of the box.

It is the exact one my grandson wanted for Christmas, and being a Microsoft product, I know it's reliable.

It's an OEM controller. For the Xbox One. Seems to work on Series X just fine as well, as stated. Has no turbo function or additional features which can typically only be found on third party devices. I wonder why.