Pulsar 12,000W Dual Fuel Portable Generator with Electric Start – CARB Compliant

whole house generator works perfectly tested to run everything in the 2000 SF house including HVAC oven stove and microwave water heater refrigerator all at one time. not that I would use all at one time..but wanted to check the capacity. Generator could not be hard in the house. Great deal!

Arrived in perfect condition. Had a problem with it not starting or running on gas. Called tech support. An engineer called me back the next day and told me what to do to solve the problem. Great customer support. The unit seems well made with quality materials.

We might have given this generator a 5 star review, but when my husband unpacked it, there were dents in the fan, and the area around it. We were going to ask for a replacement, but there wasn't one available. My husband took pictures of the dents just in case it damaged the mechanics of the generator. He did get it started and it seems to work fine, it's just sad that it arrived damaged, and it apparently happened when it was being put into the crate because the outside of the crate was not damaged. When you buy an item this expensive, you expect it to arrive in good condition.

It is huge. It is a beast. The stands on the backside were hard to put on and finding where to put the oil in was difficult. It starts on a dime, instant start. The delivery service was excellent. They unloaded it in perfect condition and put it right where we wanted it. Great price!

I bought this generator to have as backup power for my home. When it arrived, the box was heavily damaged. The front blue plastic part was cracked and falling off the generator. I called customer service at Pulsar and they hopefully will be sending me a new plastic piece. Several spots of the black paint on the frame were also peeling and starting to rust. After assembly, the generator would not start. I spent two hours tinkering with it before it would work. It seemed to be putting out less power than it claims also. Overall this is a decent generator for the price but they need to start getting a better shipping company and doing some quality control as well.

Generator arrived damaged. The 'control' panel is badly damaged on one end. The plastic snapped around the bolts so there is nothing holding it on on that end. So obviously I cannot use it. While checking around to find the serial number (had to google how to do it, lol), I notice a part that was pretty rusted already. I just received it. I called the company and of course but they were closed for the weekend. I hope they honor their product and send a replacement part or a replacement generator. I will update this when I hear back from them. Oh and the box wasn't damage in any way so no idea how this happened.

Arrived with a damaged faceplate. After about 25 hours of use, noticed it leaking oil all over my garage floor. They replaced it very easily but the replacement arrived and sat on my patio for a few months before I had a chance to test it and noticed it leaked all the oil that was in the generator when it was shipped. I then asked for a full refund rather than them sending me on an 80 min round trip drive to just drop it off, then another 80 min drive to pickup.

The product came in a palette, it seem to be well protected during shipping, however, it had a minor dent, I guess the packaging didn't do a good job. Setting it up took some time, make sure you have a second person to help if not it may take some time to put the wheels, legs, and handles. Overall the product looks nice, it does not come with oil so make sure you get 10w-30, it takes 1.1 L, and it has an 8 gal tank. Now, why the 2 stars? Well, the generator does not push any power, any of the outlets won't work. The generator starts with no issue, the electric push start works great, but the generator just won't push any power. I am currently contacting Pulsar for assistance lets see what they say. If they don't satisfy me with this issue then I will return this product back to walmart.

very disorganized corporate . was told replacement for a defective unit not in stock when becomes available will be notified to the customer including the delivering agent. wall mart nor the delivering entity notify me of the delivery and i came to know because of my neighbors notification the same way wall mart and pilot air freight did in the first instance. prior 95% of communication with customer service centers and call centers regarding the defective prior unit and replacement was horrendously bad and false and erroneous and unprofessional and rude and downright lies including the Pulsar inc. I still have to test the unit to verify it is a working one. wall mart needs to have direct bilateral email communication .

This generator looks very nice, 12000w, and du-fuel, inexpensive. instruction is clear, but the machine is not easy to start. I have full tank of propane gas, and followed the manual step by step, it started 5 second and stopped, then wouldn't start again. Then I tried to use gasoline functions to start, and had no luck. Thanks Walmart allows me to return it.