Royal Gourmet CC1830S Charcoal Grill with Offset Smoker, 823 Square Inches, Outdoor Camping, Black

Surprised my husband with this grill. He loved it. I put it together myself. Had some tough moments that needed 2 sets of hands but other than that things flowed smooth. He’s been using it weekly since his gift in March. Great purchase and great price.

I would give this more than five stars if possible. I love this grill! It's super easy to put together. The two tables and tool rack are so convenient. I also love that the charcoal tray is adjustable so you can change how close your food is to the coals. There's the charcoal tray and then a tray to catch the burned pieces so that they don't lay on the bottom of the grill. I haven't used the smoker yet, but I'm excited to.

I have used the grill/smoker yet, planning to in the next week. But let me tell you about the customer service from this company. Bought this grill through Wal-Mart when I received it and put it together, discovered the side self was missing. Called the Royal Gourmet customer servive, explained the problem. young lady apologized for the inconvenience, took my information, five days later I received the item. No fuss. no problem. Real customer service.

The grill came well packaged but took some time to assemble. It seems to be of good quality and has a nice finish. I wish the smoker side had an ash tray like the charcoal side does. Also, had a rough time finding a cover, ended up just getting a normal gas grill cover.

It was easy to put together as long as you read the directions and remember to not tighten all the screws until you finish with the section. I made sure to season my grill with Pam spray so the paint wouldn’t bubble and peel. I made sure to let the coals white over before closing the lid... to prevent it from over heating. It worked great... everything I wanted in a charcoal grill! I had the hardest time making the decision to purchase due to mixed reviews. But I kept telling myself some ppl just don’t follow directions well and I believed in my abilities to figure out a solution to each negative review. Please purchase the grill if you are interested because you’d be glad that you did. And YouTube the reservations you may have it’s plenty of videos to help you through.

For the money this unit cannot be beat. Assembly was simple, did it myself in about an hour. The unit can be used in a number of different ways, direct heat, indirect with the smoker box, sear in smoke box, grill direct in main compartment, etc. Made me wonder why anyone would pay upwards to a thousand dollars when this does the job nicely. No complaints about quality or construction, no reason to have it be any heavier. Rolls around the deck easily. All holes lined up, shelves are sturdy, convenient hooks for accessories. I am here to order another one if that tells you anything.

Definitely a decent grill for the money. People in the reviews complaining about the lid melting off @ 600 degrees......why was your grill EVER near 600 degrees? If you're handy with tools, understand how to build things with basic instructions and have any sort of clue about how to actually grill with charcoal....get it and appreciate the cheap grill for what it is. Also, If you can't straighten a dent out or just dont want to...dont take the chance and trust the mail....buy it in the store and pick it up yourself. Mine was delivered flawless though.

The grill itself is great, works MOSTLY as intended. However, the makers of this grill don't give you enough nuts to complete the installation. I'm missing 2 nuts, the nuts I needed to secure the handle to the smoker lid. I've gotten around it by adding a ton of washers, and nuts I had laying around. However, I think it's pretty garbage that I had to do that. Additionally, the smoker lid doesn't seal. I have to lean something on the handle to keep it closed during cooks. I plan to tie a rope to the handle, and weigh it down with a rock or something to keep it closed. All in all, I like the grill quite a bit and it's easy to put together. But the manufacturer doesn't care about ensuring you have the items needed to put it together. I thought about reaching out, but realized any company that would forget to add the right amount of nuts won't care enough to resolve any issues. 3 stars because the grill is good, but you'll have to macgyver this if you want what's advertised. They slapped the smoker onto this, and clearly had no interest in making sure it worked as intended before suckers like me paid for it.

Very poorly made, flimsy, directions not clear for assembly, not enough tools/hardware to build correctly, holes for assembly don't line up, shelf broke off first night after toppling over with light wind. Am looking to return to get better quality.

Worst thing I have ever bought. Took over 4 hours and 2 people to assemble, had to go to hardware store for nuts and bolts not included and when done lids did not fit properly. I normally don't give bad reviews but people please don't but this. You will definitely feel cheated.