Do NOT give this merchant your money. They are third party marketers with WalMart and on their site they advertise that this heating pad has a 18 month (1.5 year) warranty. However, when you get the item the brochure that comes with it says you only have e a year warranty.
To make matters worse WalMart does not support the 18 month warranty. They only back merchandise for a year so the 18 months that the merchant is stating is null and void. Walmart says I have e to contact the merchant myself to negotiate the discrepancy. So, I reached out to the merchant (already too much hassle) and they failed to reply. I then contacted Walmart for a return. The item was shipped to my home. But now the only way I can get my money back is to go to a store or the post office. I should be able to return it the same way I received it, instead of it becoming a hassle to get my money back. I ordered an item to be shipped to my home because I am ill and unable to get to the store or post office without a great deal of hardship! This a total rip off.
Naturally an item such as a heating pad won't have issues of failure until about a year so the 18 months was great. No other merchant w Walmart offered that warranty. To make matters worse-Walmart only goes a year! So now they aren't even doing what they say they'll do which is make it right even if a merchant does not.
DO NOT Waste your time or money! I'm shopping elsewhere. What was supposed to be a Walmart deal has now become more hassle that the item is worth!