Brita Elite White, Faucet Water Filter System, 1 Replacement Filter, Reduces Lead

It works great !! I'm so happy with my decision on buying this and not buying bottled water .. we don't have all the plastic bottles sitting around and the water isn't sitting in the plastic so I'm sure that's healthier. All around a great purchase!!

PROS: relatively inexpensive, clean, fresh tasting water, good stream, doesn't take long to fill a glass or pitcher, filter is long lasting, customer service is OUTSTANDING! CONS: needed help to install, missing the adaptors but Cust. Serv. handled it quickly and efficiently, harder to reach faucet from my wheelchair, can't swivel filter system, only facet, or it leaks. good enough for apartment, but if I get another house, I'll want an under the sink or whole house system.

The filter does not fit completely into the cup; it sits slightly raised on one side. Even when applying pressure to both the base and the filter to try to seat it fully, it does not go in. I also tried holding down the release button while inserting the filter all the way, but as soon as the button is released, the filter pops loose again. It is clearly a manufacturing defect. When used in this condition, the filter immediately pops out and falls, even with a low water flow.

The amount of time from installation to need to replace first filter has only been 10 days, while it's a high possibility that the local water supply is very contaminated (and I use filtered water for almost everything), it's discouraging to know the filter doesn't last very long.

the first one leaked said they'd send a refund check and never did. bought a second one. and this one is worse! it's not the faucet because it on the other side and shooting out the top. its not old the green light is still on I didn't have this problem years ago. their products must have been better quality. DO NOT BUY. MADE CHEAPLY. BAD/LYING CUSTOMER SERVICE PEOPLE.

I thought that I had bought what I had hoped was just what I needed It did not screw on the faucet correctly. It shot water everywhere. You might think that I did not know what I was doing. I had a professional technician do it for me. He said that there was no way that it was going to work properly So, I am out of over $30.00 and have something that is useless to me!

I have no qualms about the product as I've used it for many years. The one star that I gave was due to the customer service - of lack thereof - at the Tigard store. I had to return the item because I bought the wrong style. The not so friendly customer service person told me I couldn't get the refund put back on the way I paid for it. Simply offered a Walmart gift card. I refused that %26 called the Walmart customer service number %26 was told to bring it to a Fed-ex store %26 the refund would go to the account on which it was paid. Gave me no reason why customer service in Tigard couldn't give me the refund.

A few days ago I purchased this water filter I used water test strips by Tespert the results lead shows up using the filter side and without the city has zero Lead.... the filter did lower Chlorine too zero and PH was improved the smell and taste was good but oddly added Lead which is very concerning 😟 the test results in photo on left is the filter and the right is tap water

Do not buy brita faucet filtration. It will leak water a lot after using 3 months and not accept for return.

I was very disappointed that the indicator light did not work brand new out of the box. It wasn't worth the hassle to exchange or return it so I guess I'll eventually just buy another but if that one doesn't work I will exchange it.