Seller uses ontrac tracking... they are the worst tracking company I've ever experienced. First order was late. Today ontrac said they attempted to deliver my package but they need more information to deliver it. Upon contacting ontrac, they asked for the order number and my address repeatedly 3 times. It's an automated chat in which you never can contact an actual person. On 2 previous days before today, ontrac said my order was out for delivery,two days in a row. What a hassle and a waist of time! I never got my order.