[This review was collected as part of a promotion.] I had high hopes for this product because of the "bold brew" option, but they were short-lived. I expected that the machine would pause brewing for 30 seconds (or so) after allowing the grounds to become saturated with a couple of ounces of the hot water it disperses, and then resume the brewing cycle to its end. This was not the case, and resulted in a raw, weak tasting cup of coffee. I could unplug the unit and allow this to happen manually, but then what is the point of the "bold brew" button? This is my biggest issue with this unit. The cup that I brewed trom a prefilled pod was not good at all, and it was not the pod itself. I've used this exact coffee pod many times without a problem. I suspect it brews too fast, and doesn't allow enough contact time with the grounds.
The thin, plastic reservoir cover buckles during brewing. It does relax after cooling, but it gives a cheap feel to the unit. The rest of the housing is without issue, and the funnel that the brewing attachments sit in during the brewing process is removable. This makes for easy clean up, which gets a huge thumbs-up from me. All of the removable parts are dishwasher-safe on the top rack during a normal wash cycle (not a high-temp sanitizing cyle, however).
I love the ability to use prefilled pods of grounds and my own, favorite coffee from a canister. The needles function without error on the prefilled pods.
The measurement that the reservoir indicates is slightly larger than my very accurate measuring cup, but only slightly.
The red unit does look great, and the color of the red is bold and commanding which is welcome in a kitchen that lacks personality. The exterior is easy to keep clean just with a clean, damp cloth. I haven't used it enough to have to do any sort of interior cleaning, though I am curious what that process will entail, and how long it will take.
The mug platform is not height-adjustable (always an issue with this type of coffee maker). This allows for splashing on the counter, though it does house the attachments and is removable for very tall travel cups. The unit, in general, seems a bit large for what it does which is brewing a single serving. This would not be an issue for those with more counter space than I have in my small kitchen.
I could live with the warping of the reservoir cover if it brewed a decent cup, but it's a disappointment in that respect. If it doesn't perform its main duty with some success, its not going to take up space on my kitchen counter for very long. I did not attempt to put a finer grind of coffee in the basket, and may do that in the future to see if that makes a difference. I really do want to like and use this unit. Right now, however, I'm just not there.
It's an okay unit, but not one that I'd recommend to a serious coffee enthusiast. I will continue to experiment to see if I can get a better result by changing the grind and amount of water, though I did brew with