Overall if the product was packed better I would love this unit for the price. However mine arrived with a couple issues. The packaging looked OK, so I didn't assume it had been handled very roughly, but once I opened the box I learned otherwise. The knob that fixes the barbell to the landline was broken into several pieces. Lots of other parts had clearly been knocking against each other and had scratches and dents. Nothing I was overly worried about until I got it put together. I should mention this thing is quite the project to assemble. Even being handy and having power tools to help it still took a couple of hours. Forget trying to do this with the tiny hand wrench they provide, that would be a nightmare.
Anyways, one of the pieces that was dented is the metal piece that one side of the cable machine slides up and down on. Unfortunately that dent makes the cable machine catch on that spot, making it have very high friction when trying to use it, until you get past that spot and it works smoothly, until the next rep when it catches again both on the way down and the way up. It basically renders that entire side of the cable system useless. Very disappointed with that. I'll reach out to the manufacturer, but if they send out a 7' tall piece all by itself I would be stunned.