MOONCOOL Adult 24"/26" Unisex 3-Wheel Tricycle, 700W Peak Motor, 7 Speeds, 36V 10.4Ah Removable Lithium Battery, 16MPH Max Speed, 40 Miles Range

Wonderful customer service. Fast shipping. This is a powerhouse of a trike. I can pedal %26 exercise or choose 1 of the 5 pedal assist modes. I dont even need the top speed of 16mph but it can reach it fast. Looking to get another for my daughter. Wonderful accessories and customer experience.

My son and I absolutely love this trike! It's much bigger, heavier, and sturdier than we expected, which really adds to the quality. Assembly was definitely a bit difficult and complex, but it was completely worth it for the price and durability. The battery ships separately and took a little longer to arrive, but when I reached out, customer service responded very quickly and was super helpful. Overall, this thing is awesome and so much fun!

I love this tricycle. Great value for the money. I had to save up for this, but I would buy it again. The instructions are very detailed. I did have to watch a video for running the chain and rear brake line. The pictures in the instructions were too close up. It was difficult to see where these parts were located. It does take a while to put together, so plan accordingly so you don't feel rushed or frustrated. It took the better part of a day, but that is because I had a little difficulty linking the chain together. I didn't have the strength to do the quick link (My right hand is very weak due to a past injury). That is the only part I had help with. Don't just finger tighten the nuts. Use the provided tools to make sure they are snug and you should not have any rattling. The bike rides smoothly. It is very comfortable. I had to give up riding my bicycle due to severe osteoporosis. My balance is not the best and my doctor was worried about me falling. Now, I have no problem riding. I have some freedom back. I can ride up to the store. My dog loves riding in the basket and going to the beach with me. NOTE: The battery is shipped separately. FedEx delivered the bicycle in the morning and the battery arrived on another FedEx truck in the afternoon. Lithium batteries are usually shipped separately. The battery charges quickly and stays charged for quite some time. The provided tools are of good quality and can be used for many other projects. I keep the multi tool in my junk drawer for quick fixes around the house. I LOVE THIS TRICYCLE!

I originally bought this bike for my son in November. He has only ridden it twice. Why?Ummm, I have pretty much taken it over. This little speed demon goes much faster than i expected, and the battery life will exceed my expectations. My one issue with it is the incredibly difficult assembly. If you have a little experience and are crafty and even do some building projects. Let me warn you... It's too difficult. It's a 4 out of 5 band-aid difficulty level. The instructions are just so long and confusing. The photos are very hard to understand. I first tried watching the assembly video 15 times and finally relented and paid a handyman to do it. The handyman also had quite a few issues putting that beast together. That is my only problem. The customer service people are all wonderful from what I've experienced so far. It looks cool and hauls a bunch of stuff in the basket. The seat is very cushioned and not super thin, like the old time banana bike seats. It goes really quick, so hold on tight for that 1st ride. Then go see a whole new view of your world. its a conversation starter if youre ever still fir that long. The batterys ability to hold a charge makes it possible to go further than you were expecting which is awesome. I would definitely buy one if youre still on the fence. I love it. my favorite purchase for a long time.

Didn't expect it to come in hundreds of pieces. Instructions were not very helpful. Had to watch multiple videos and it took 3 weeks to complete. I'm 66 years old and never thought I'd be trying to do this myself. Took battery a week to come after bike. And still don't have a right side brake working. Wish I had returned it as soon as I opened the box.

The front power cord keeps wrapping around the front tire. The instructions are really hard to understand and the tools are not helpful. The back brakes don't work. I'm heartbroken that this trike is not what we expected. I don't know what the process is for returning this item. If anyone can help us figure the problems out, please let me know.

DO NOT BUY THIS ELECTRIC TRICYCLE!!! It is very hard to assemble and I only got to ride mine for about 12 minutes total because a cord keeps wrapping around the front wheel! I have emailed the company and they never responded to me! I am so disappointed!!! I've even paid a man to come %26 fix this problem with no success.

Assembly is not easy, directions are confusing. After several hours bike finally got put together. I thought this bike was going to be ok the first couple days that I rode it around the neighborhood, but the third day I rode it, only had maybe 6 miles on it, the front tire came off. The forks are shredded, the hardward that keeps the forks on are shredded. Contacted seller and they were going to make it good. yeah right still waiting. Waste of money on cheap junk. If the seller ever decides to make this purchase right I will update the review.

This bike was an utter pc of crap. From the first time I assembled it the fork broke and the drive cable kept wrapping around the axle. The seller replaced the fork and on the very first test ride it did the exact same thing, the tabs on the fork broke and to make things worse the inner tab washer the tabs fit over got ripped free from its track and ore the axle up and froze to the hub making it impossible to repair. Yet these idiots said I should try to pry it off with a pry bar and then redo it, it would never have gone well so I sent them better pics and they agreed it was damaged also. Well under warranty this meant I should get a new wheel but they decided no that wasn't going to happen since I supposedly purchased the bike over a year ago and I would have to pay for a new one when I actually purchased it 1 month ago. Total time riding less than 3 mins, total time walking it home 30 mins. And it wasn't due to me not having any assembly skills, I was a mechanic for over 7 yrs. To say the least when I contacted American Express to make a claim they told me with all my emails and photos they didn't see a problem with a dispute. The old saying to be forewarned is to be forearmed. Stay far away from anything named MOONCOOL or any of its other names such as EOYOBIKE. i WISH i HAD LOOKED INTO IT MORE BEFORE PURCHASING AS i WOULD HAVE RUN FOR THE HILLS.

I bought this bike in January for my granddaughter. It never worked and it's almost March and I can't get a refund or replacement. They sent out a new display and it still didn't work. Now they want a video of what happened when we replaced the display. I told them nothing happened. At this point I would like a refund so I can buy a different brand but I have not been successful in getting a new bike or refund. Return policy is horrible. Walmart will not take return or stand behind this purchase either.