Philips Lighting Hue Bridge Wireless Lighting System Central Control Unit

I have no regrets buying this product it was super easy and fast to setup, I added the light bulbs all over the house and they connected right away I was worried that the bulbs upstairs weren't going to connect well but I was wrong they connected right away and they work great. And also works amazingly with Apple homekit I can control all the light bulbs from all my Apple devices and Apple TV which is super awesome. I just love that I could be watching tv on my Apple TV and my phone is somewhere else charging so I get my my Apple remote I press and hold the microphone and command Siri to turn off all the lights or the specific light or lights that are on at the time it's great I'm so amazed with hue products I love it! And I recommend this product you'll definitely love and enjoy it as well.

I've held onto my 1st Gen for quite a while, I was looking forward to all of those new features that I've been reading about for so long. But, when the day finally came, I was really let down. My main beef with Hue and their latest hub (as of 5/20/2020) is that the signal is weaker. This is a challenge for my house because the bulbs in my master bath cannot be reached by new bridge. To solve the problem, I had to relocate my new bridge. While this did solve the problem, it lays bare the design problems of this "new" bridge. The old one NEVER had ANY issue reaching all of the bulbs in my master bath or ANYwhere else in my house. So why did I buy it? Philips forced this purchase by dropping support for the 1st Gen bridge. I totally get it that the new bridge keeps things up-to-date on the security side, and I'm 110% for that! This was the chief reason for my purchase. What I DON'T get is why the signal has to be weaker when reaching rooms that are farther away. This is a step backwards... NOT FORWARDS!!! Other than this one issue, I would give 5 stars. Also, understand that I am the type of person that usually prefers to give praise where praise is due. However, this time is different. New should mean better, NOT worse. But I guess that's just me... :-(

I recently bought the hue bridge 2nd gen to go with my Alexa devices and to start off my smart home change over. After purchasing and receiving my hue bridge I quickly set it up on my Alexa devices and began looking for bulbs, switches, plugs, and more to connect to the hue bridge and what I'm finding concerns me. I am finding it difficult to find products compatible with the hue bridge and the ones I do find are a very steep expense. I'm considering if I should continue to look for compatible products or scrap the hue bridge and find a different hub system that had more compatible products.

The Bridge is the brains of the entire Hue system. With that said, these brains are very limiting, and a new version is LONG overdue! I have a simple 2-bedroom apartment and I have maxed out the amount of lights that I can control with the bridge. Granted, every light in every room of my apartment is Hue, but still, if I can max out a simple apartment, I can't imagine the amount of people out there that have a full home that have maxed out at 50 as well. In addition, I can't even install any Hue Labs effects or programs because the bridge returns an error "Insufficiant Memory". I called Philips support about this and they actually told me over the phone that I have too many lights connected to the Bridge! Well THEY are the ones that developed the Bridge with a capacity of 50 devices, and at 49 they are telling me that I have "too many" connected and it's leading to issues. In this day and age of home automation, Philips REALLY needs to come out with a v3 Bridge and ASAP that will support many more lights than just 50 and have enough memory to reach the demand of its customers!

My old circle bridge worked just fine but lost all upgrade support for new accessories. The new square bridge won't connect to the app away from the home network or online on the hue app. Basically an expensive light switch setup now with no off network capability via the internet. Huge waste of money.

The support for upgrading is horrible . I had to literally go through my apartment and take each bulb and search by serial number to connect them to the new bridge And then I lost all my old scenes.

I bought this thinking of upgrading, unfortunately the new bridge did not find the bulbs, both old and new bulbs, when I called support all they could offer is the suggestion to input the buld serial numbers and bring them close to the hub. This, in my eyes defeated the purpose of having this product. Considering the fact that some of the bulbs I have are placed in the ceiling, how was I going to input the serial number and bring them close to the hub??? A total bust, do not buy it, waste of money and time.

A single hub works great. But you cannot have more than one on a single account. I have lights at two locations that I want to control remotely. I can only control one location remotely. This seems like a simple thing to do. Phillips needs to correct this.

Bought into hue when it first came out. Now they are forcing me to upgrade to the new bridge by removing some of the capabilities that I had earlier. When they do offer insensitive stories switch it always ends at a dead end "product out of stock". Watch out owners of the version 2 hub I'm sure they have a version 3 in the works.

There is no way to transfer bulbs/rooms/scenes/schedules from one Gen2 (latest) bridge to another Gen2 bridge. Recently one of my Bridges started malfunctioning--it kept disappearing from my app. I figured it needed to be replaced, so started looking into it. Turns out, you cannot swap Bridges and port over all your bulbs, rooms, scenes and schedules! The best you can do it reset the bridge, and therefore put all bulbs into discovery mode. Then you'd have to start over and import ALL the bulbs/sensors again and start setting up new rooms, new scenes, new schedules. Imagine if your Bridge died and you couldn't reset it (and the bulbs)? You'd have to then reset each bulb individually! Big miss, so I warn you with a one star rating.