Snow Joe Melt Premium Enviro Blend Ice and Snow Deicer, Pet-Friendly

The rating is about the product. No issues with the product. I did have an issue with the shipping. I do not know who is at fault but I received emails (images attached) and text messages that my order was shipped. I ordered 6 bags. I assume due to the weight, they were all individual shipments. It turns out that they were not shipped. Eventually I received 1 bag, a day later than specified, and eventually a refund for the remaining. Snow joe says that they never said they were shipped. I sent them the email as proof that someone did. So I don't know if it is the communication between the shipper and Snow Joe or Walmart or someone made a 1 time mistake. In different orders some will say a label was created vs the item was shipped. So when I see "shipped" 4 times in an email, and "it's on its way to you right now!", I assume that it was picked up or dropped off and it is on its way. That was not the case and I don't know who was at fault. The refund was painless and customer service was great too. I just needed the salt before the next storm and with the false information that it was shipped, I did not attempt to go to the store to purchase salt instead. Also I'm out of the cash until the refund but that wasn't an issue for me at this time but could be for someone else. I still would give them another chance. I just had to share to see if this is a rare issue or reoccurring. Thank you for reading this long thing.

bag was delivered opened in a box, got salt all over my floor

Using a lot on the ice and seeing hardly any of it melting. Don't like the big chunks that get dragged into the house and have to clean up. They don't dissolve, just sit there. Will look for a different brand. Won't buy again.

They told me that it was being delivered And somewhere along the line and got delayed. It's charged on my card, but I have not received it. It's three days late now please credit my account.

Haven't received it although it was supposed to arrive on 1/23. I believe that this company is claiming products will arrive by a certain date to encourage people to buy them but then not shipping them in a timely fashion.

NEVER SHIPPED!! From a third party seller that Walmart has so many of. Ordered on Monday, 6 days ahead of the storm.....seller NEVER SHIPPED THE ITEM!! DON'T BUY FROM SPREETAIL!!! Beginning to HATE trying to order from WALMART.

Can't really review it because I didn't get it. Waited forever on it for this big snowstorm. And then I don't even get a reason why I'm not getting it. The only thing good is that I got a quick refund.

i never received my order, and wasnt informed about it's not coming, very upset, i could have went and bought it from someone else..

I honestly can't review the product, because it never got here. It was never even handed off to FedEx! I won't be ordering from this seller again.

beware of this company...they take you money...then create a shipping label...but fedex never receives...then they lie to you face and tell you it must bot have been scanned in the warehouse. Walmart should be ashamed to work thru them...