JONPONY Power Lift Recliner Chair Recliners for Elderly with Heat and Massage Recliner Chair for Living Room with Infinite Position and Side Pocket,USB Charge Port,Grey

The chair arrived as an anniversary gift for my just days after ordering. After looking a t the directions and laying all of the pieces out, the assembly time was an hour. The only negatives the lack of details for each step or an online assembly video. The chair is very comfortable and I found the heating and massage an awesome experience.

Beautiful chair! Easy to put together even for 2 old folks! Only disappointing thing was I was sure the chair I ordered would have cup holders as featured in photo.It didn't. Other than that everything is perfect.

The item I received was not the item pictured on the website. Although it is similar it did not have the cup holders as pictured. Not sure I would have bought the item without the cup holders. Assembly was ok but certain portions were not very specific.

Bought this for my husband who just had major back surgery. The chair didn't come with cup holders like pictured. One of the screws for the arms wouldnt screw in all the way. Maybe its just me but the color didn't match the picture. It was pretty easy to assemble. The heat and massage are an added bonus. Id say it was a good purchase for the price i got. Hopefully it lasts but I got the warranty just in case.

Be informed it is shipped in two separate boxes, the missing arm frames arrived a week after receiving the main part of the chair. This in itself puts the purchaser in an irate attitude. After getting the chair together I like the chair as it fits the need it was purchased. L

FedEx stated: RTO, undeliverable, cancelled delivery. Somehow severely broken, torn, damaged pieces broke thru. Helpers had to lift on blanket,then pull it inside. Box not opened by me- arrived essentially already opened. Vendor used very thin, cheap packing. It is as thin as a business card. Explains why it arrived with large holes broken through from the inside. All sides were torn and barely held together by clear tape. I suspect pieces likely are missing from the deplorable condition it was left open, seams of flimsy cardboard is held together by clear tape. Recliner was customer assembly. I'm elderly, electric wheelchair. I don't know how whoever will be able to transport to their truck, let alone return to sender. Please advise how you will handle this. Common sense dictates that someone should just clip.Open the tape and piece by piece take to the dumpster.

This package was left outside. We brought it in that day. The box was open with extra cardboard stuff on top. No instructions no cords and no arms for the chair. The stuffing on it is very thin. And I am just so disappointed that we didn't even receive the whole thing. Will be sending this back if possible it is horrible. do not think anyone should try purchasing one.

Chair shows up with damage . seller has stopped responding after i sent photographs of the damage. This chair is not made well. Horrible customer service I do believe this chair was used and returned then sent on to me.

not enough padding in all areas of chair including back, seat, and leg lift area of chair. it is flat. very disappointed with this purchase!! i purchased for $400.00 to have for my upcoming knee replacement surgery. now i have a piece of garbage to use. i order may items on Wal Mart website but this was very disappointed. Wal Mart should be more attentive to their customers instead of their 3rd. party companies that they are dealing with.

I bought this chair in part because the picture indicated there were cup holders included. I was extremely disappointed that there were no cup holders in the package, and that there was no mention of them in the instructions.