PlayStation PULSE Explore Wireless Earbuds with Charging Case, for PS5, Midnight Black

I had high hopes for a Sony product however there were some issues. First, there is almost no instructions documentation included, rather the only info was just a large warranty document and a diagram of sorts on the inside printed box. Second, the earbuds would not pair and no documentation to consult for setup troubleshooting was available. I tried to consult the Sony website (QR code scan) for these earbuds setup but the site was almost as unhelpful as the lack of documentation in the box. I had to turn to various YouTube videos to try to get a clue on troubleshooting there. As a side note, the proprietary USB Bluetooth dongle included has a hidden pairing button that you would have no idea of it's existence or how to depress it unless you found the proper YouTube video. As it turnes out, the buds are supposed to be paired at the factory so you just plug them in and they should work. When I initially plugged in the USB dongle to the PS5, it was recognized and the PS5 immediately began a firmware update for the USB dongle. Once complete, I discovered the dongle and the buds would not pair no matter what tips from an hour of videos I tried. After 30min consulting Chat GPT to try to drill down, it asked me to dive deep into the PS5 settings to see if there was a firmware update for the earbuds themselves. Sure enough, there was also an update for the buds as well. This update had to be initiated deep into the PS5 settings MANUALLY. Once complete, I had to factory reset the earbuds themselves and then pair them to the USB dongle. All in all, this is one of the worst Out-of-Box experiences I've ever had and I was an electronics buyer for 23 years for a major retailer. This would have been a return if not for ChatGPT's step by step troubleshooting. According to ChatGPT, the automatic firmware update of the USB dongle broke the factory pairing to the earbuds and the only way to correct this was to drill down into PS5 settings to also update the earbuds AND get step by step instructions on how to reset and the pair them with the dongle. The sound is good but not great. I have other earbuds that are half the price with better sound quality however they don't work with a PS5. One unique feature I really like is the ability to pair the earbuds with my iPhone AND the PS5 at the same time. This way I can turn down the game music and stream my own from Apple Music or Spotify at the same time I'm playing a game. VERY COOL FEATURE.

These PlayStation PULSE Explore earbuds are a great addition to my gaming setup. The sound quality is impressive, with clear audio and deep, immersive sound that makes games feel more realistic. They pair easily with my PS5 and provide a stable connection with very little lag. The earbuds are comfortable to wear during longer gaming sessions, and the charging case is compact and convenient. I also like how lightweight they are without sacrificing performance. Overall, a great choice for gamers looking for wireless earbuds with excellent sound and comfort. 🎮🎧🖤

First of all, the battery is excellent, second of all no matter which pair of tips you put in it just seems as if they don't sit right. Third of all you're just paying for the way they were made, I thought that they would at least be loud enough to play games while waiting for the train, plane, but no. And lastly, they are not worth the money that I paid for them. They're being returned. P. S. I love the way the little case looks other than that looks aren't everything.

For my use case, they're great. Linking is simple, and it's become second nature to just pop them in when I start up my PS Portal. As far as fit goes, they're not as heavy as I had read they might be, and there are enough eartips in different sizes to accommodate your size (I had to bump to the next highest in my case). On the whole, they're very comfortable. The sound is great, although since I'm playing Witcher 3, I'm not sure how much it's taking advantage of the 3D sound capabilities. Also, no discernable lag -- the PS Link capability works as advertised. Definitely an upgrade over regular earbuds or using a Bluetooth adapter. On the whole, I definitely recommend if you can swing it at a good price point (I picked them up at $150). At full price, it might be a reach (hence, knocking the "Value" down a star).

Not thrilled about the price tag. But after learning i can play my portal out on the go with my phones free unlimited hot spot... I figured i wanted the ear buds. I have an old turtle beach i like if its cool enough to wear full over ear headset. Those ear cups get sweaty if i need to chat in summertime. So i felt it was beneficial to get. Not cheap, the sound is bassy and muddy. But i can pair to my phone and play my music while being paired to ps5. So i can actually play my music and not just what i can find available on spotify, plus have the ads. Play my music. Thats huge.

Easy to find what I needed and even easier to get it delivered fast! Thank you!

Extremely uncomfortable, sound quality is terrible the only thing good about them is the ease of setting them up and the case is cool other than that NEVER AGAIN

The case is too bulky to main as a casual ear phone wear for a smart phone. and they disconnect sometimes. they hurt to wear. you gotta find ur preferred ear bud size. that's all. they're not too bad.

They sound good when properly set but in a couple of months of use they stop conveying with the PS5 Waste of money

Too expensive for what they are, they are not great head phone and for almost 300 dollars that ridiculously overpriced. My Skull candy headphone do better and sound better and inly paid $30 for them.